FAQ spreed Call

FAQ Answers to frequently asked questions about Spreed Call  



This is an overview of frequently asked questions on the Spreed Call solution.


Arrow What is Spreed Call?
Arrow How to control my incoming calls?
Arrow Do I need a headset?
Arrow How much does it cost?

Arrow How to save costs with Spreed Call?



Arrow Can I use Spreed Call within emails and documents?
Arrow Can I use Spreed Call with eBay® auctions?
Arrow Can my customers or fiends use Spreed Call with all computers?
What is Spreed Call?  
Spreed Call connects your phone to the Internet and onto your website. Visitors can contact you by phone, simply by clicking on a button. Your number will be kept private and so is not visible to your online visitors.
You can define multiple telephone numbers for call-diversion, enter a call center number, and schedule calls depending on time of the day and geographical location of your visitor. For instance, your office phone is dialed during day-time and your mobile phone is dialed in the evening. On the weekend, calls can be recorded or forwarded to your call-center in other parts of the world. We found a good feature that your telephone number(s) are kept private. Privacy is really important for social network platforms and eBay auctions when a prospected purchaser contacts the seller by the telephone using the Spreed Call button.


How to control my incoming calls?  

Calls can be redirected to answering machines. You can set up when you are available and on which number people call you. You can even decide who is going to be able to call you.


Do I need a headset?  
A headset is not required to use Spreed Call. You (and your online visitor) simply use the phone you have. You can use any telephone worldwide, mobile phones, land-line numbers with call-extension and more. Special functions for call-centers enable round-robin scheduling, random call-dialing, busy-wait diversion and more. You never need a software to use Spreed Call.


How much does it cost?  
The use of Spreed Call Button is free of charge. For businesses we offer a monthly plan for features such as call-center scheduling. The Spreed Call Avatar and Spreed Call Video are also available small monthly and yearly fee.


How to save costs with Spreed Call?  
Spreed Call is inexpensive and easy to use, compared to 0800-numbers. International calling rates, e.g. to the US, to Japan or to Australia, are very low.


Can I use Spreed Call within emails and documents?  
Sure. In addition to web sites Spreed Call click-to-call buttons can be used in email footers and PDF documents.


Can I use Spreed Call with eBay® auctions?  
Yes you can. Spreed Call can be used in eBay auctions. By using the Spreed Call Button you get better sales and ratings from your purchasers.Your phone number is protected and your prospective buyer will never know your phone number(s). We offer a 30-day money-back guarantee. 100% satisfaction guaranteed.


Can my customers or fiends use Spreed Call with all computers?  
Like YouTube Spreed Call works with 99,1% of all computers. The online visitor will need a Flash player to use Spreed Call.

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